Privacy Policy
1. Introduction
Primary Office Furniture Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services and visit our website.
​
2. Information We Collect
We collect the following types of information:
-
Personal Identification Information - Name, email address, phone number, and postal address
-
Payment Information - Credit card details, bank account information
-
Usage Data - Information on how you use our website, including IP address, browser type, pages visited, and the time and date of your visit
-
Communication Data - Records of communications, including emails and phone calls
​
3. How we use your Information
​We use the collected information for the following purposes:
-
Service Delivery - To provide, operate, and maintain our services
-
Customer Support - To respond to your enquiries and provide customer support
-
Payment Processing - To process transactions and manage your orders
-
Communication - To send you updates, newsletters, and other relevant information
-
Improvement - To analyse and improve our services and website
-
Legal Compliance - To comply with legal obligations and protect our legal rights
​
4. Sharing Your Information
​We do not sell or rent your personal information to third parties. However, we may share your information with:
-
Service Providers - Third-party vendors who assist us in operating our business and providing our services
-
Legal Authorities - If required by law, or to protect our rights and property
-
Business Transfers - In the event of a merger, acquisition, or sale of all or a portion of our assets
​
5. Data Security
​We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access controls.
​
6. Your Rights
​You have the following rights regarding your personal information:
-
Access - You can request a copy of the personal information we hold about you
-
Correction - You can request that we correct any inaccuracies in your personal information
-
Deletion - You can request that we delete your personal information, subject to certain legal restrictions
-
Objection - You can object to the processing of your personal information in certain circumstances
-
Portability - You can request a copy of your personal information in a structured, commonly used, and machine-readable format
​
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage patterns, and assist in our marketing efforts. For more information, please refer to our Cookie Policy.​
​
8. Third-Party Links
​Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage your to review the privacy policies of any third-party websites you visit.
​
9. Children's Privacy
​Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
​
10. Changes to This Privacy Policy
​We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this policy
​
11. Contact Information
For any questions or concerns regarding these Privacy Policy, please contact us at:
​
Primary Office Furniture Services
Unit R6, Redhouse Farm, Lower Dunton Road, Bulphan, Essex, RM14 3TD
01268 541 800
​
By using our services and website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.